Help

Getting started

• Create an account with a verified email address.
• Create your family workspace and choose its timezone.
• Add a child with just a first name or nickname · no date of birth or address needed.
• Optionally add a second household, then invite the adults who help you.

Invitations

Invitations go to a specific email address, can be used once, expire after 7 days and can be withdrawn at any time from the Family screen. Because email delivery is not yet connected, Mosaic shows you a shareable link to send to the person yourself.

Sharing and privacy

Being in a family does not automatically show someone everything. Children's details, documents and private items are shared explicitly, and you can see who has access from the Family screen.

Something not working?

Check the contact page for how to reach us.