Terms of use

The ground rules for using Mosaic during early access. Last updated 27 October 2026.

Who we are

Mosaic is provided by [BUSINESS NAME], [REGISTERED ADDRESS]. Contact: [CONTACT EMAIL].

Your account

  • You must be 18 or over to hold an account. Children appear as profiles managed by adults.
  • Keep your sign in details private and use a real email address you control.
  • You are responsible for who you invite into your family and what you share with them.

Your content

  • You keep ownership of what you upload. You let us store and process it only to provide Mosaic to your family.
  • Only upload documents you have the right to share.
  • Suggestions produced from uploads are drafts until a person approves them. Please check dates and details before relying on them.

Fair use

  • Don't use Mosaic to store unlawful content or to access another family's data.
  • We may suspend accounts that put other families' data at risk.

Early access

  • Mosaic is free during early access. Features may change while we improve it.
  • We will tell you before introducing any paid plan, and you can leave at any time.

Emails

We send essential account messages such as invitations and password resets. Tips and feature emails are optional and only sent if you opt in. We never share your email with marketing partners.

Honest limits

Mosaic is organisational software. It is not legal, medical or safeguarding advice, and its records are not represented as evidence admissible in court. Nothing in these terms limits your rights as a consumer under UK law.

Changes and law

If these terms change materially, we will let you know in the app. These terms are governed by the law of England and Wales. Your data is handled as described in our Privacy notice.